Why Mediate > Find a Mediator

Phillippa RoweMediator in London & Co. Durham

« View all mediators

Phillippa Rowe


MA, FCII, Chartered Insurance Practitioner, FAE, The Academy of Experts qualified mediator, ARIAS(UK) panel member


Insurance related disputes - insurer policyholder disputes & broker disputes; reinsurance - General Commercial disputes

CV & professional qualifications

Phillippa is a graduate in economics from New Hall (now Murray Edwards College), Cambridge,  a  Fellow of the Chartered Insurance Institute (FCII) and Chartered Insurance Practitioner, a Fellow of The Academy of Experts (FAE) and accredited expert witness, and an accredited mediator on both the ARIAS(UK) and Academy of Experts' panels. She is also an experienced arbitrator, and arbitration chairman, and a member of  the ARIAS(UK) panel of arbitrators, and an expert determiner, and was appointed a Claims Adjudicator under the WFUM companies' Scheme of Arrangement.

Her current professional activities include provision of arbitration, mediation and expert witness services and expert opinions, technical consultancy, audit and inspection services on reinsurance, binding authority and insurance matters to members of the Lloyd's and London and international insurance and reinsurance markets.

Phillippa also trains and assesses mediation skills for The Academy of Experts and elsewhere.  In January 2011 and 2012  she acted as a judge and "mediator" at the Worshipful Company of Arbitrators Competitions in Mediation Skills for law students. She also lectures and writes widely on Mediation and ADR, and is the author of two important books on the subject.

Mediation experience

Phillippa's primary expertise is in insurance and reinsurance claims negotiation, management and settlement. She acts as mediator, arbitrator and expert witness in re/insurance related and other general commercial disputes, and in particular has mediated some major insurance claims and insurer-broker disputes.  She has mediated almost 30 disputes, approximately 80% of which have been successfully settled.

She has extensive experience of Lloyd's, London market and world-wide insurance and reinsurance principles and practice, gathered over fourteen years as a leading market participant in the role of Claims Manager for the Kiln group at Lloyd's, and over twenty as an independent reinsurance consultant.

At Lloyd's she was responsible for negotiation and settlement of major international insurance and reinsurance claims and disputes, and for negotiating and agreeing reinsurance contract wordings.

She has given expert and factual evidence on London Market practice and claims related matters both in court and to arbitration tribunals, including in Ontario, Bermuda, Massachusetts, New York, Texas, and in US Federal Court proceedings, and in Israel, and sat as a re/insurance arbitrator and mediator in London and in Bermuda.


Phillippa has written extensively on both (re)insurance and dispute resolution subjects.

Her dispute resolution publications include numerous articles and book reviews, and two important books:

Alternative Dispute Resolution                                   Atkin's Court Forms Title 6(2), Butterworths

(1998, second edition 2003, third edition 2008.)

Resolving Your Dispute by Mediation                           The Academy of Experts (2004)

Phillippa also lectures extensively and delivers training courses on both (re)insurance and dispute resolution subjects, and acts as lead assessor for candidates for accreditation as mediators for The Academy of Experts.


Panel membership

Phillippa is an Accredited Associate of the Dispute Mediation Consultancy

Career Summary

Currently providing professional services to the non-marine insurance and reinsurance markets. Reinsurance Consultant, expert witness, arbitrator, expert witness et al.

2006                    Member, Worshipful Company of Arbitrators
2004                    ARIAS(UK) Certified mediator panel member
1998-02 -            Director, Contract Clauses Agency Limited
1998                    Fellow of The Academy of Experts (FAE);  Arbitrator Panel member of ARIAS (UK)
1996                    Member of BILA (British Insurance Law Association)
1995                    Accredited Mediator and Qualified Dispute Resolver on The Academy of Experts

                             Register (QDR number 47)
1993                     Member of The Academy of Experts (MAE) - accredited expert
1992                     Associate of The Academy of Experts
1991- date-         Senior Partner, Phillippa Ross & Co.
1989                     Chartered Insurance Practitioner
1989-91               Sole practitioner, Phillippa Ross & Co
1981                     Fellow of the Chartered Insurance Institute (FCII)
1978                     Associate of the Chartered Insurance Institute (ACII)
1977                     MA


Contact This Mediator

Send Message

Dispute Mediation

Mediation is a practical yet sophisticated process designed to address the real issues and obstacles behind conflict in reaching a commercially viable solution.

Why mediate?   >

Latest News

Read more news

Stay Updated

Sign up for our newsletter to keep up with changes in the law that may affect you or your business and be ready to meet the challenge.

Add   >