Conflict Management Training

Mediation Awareness Training

We offer half or full day training sessions



Learn how mediation can help your business to save money and time in dispute costs, preserve your relationships and find innovative solutions to problems that courts cannot address.


Identify when to and when not to use mediation; how to engage in mediation with others with whom you may be in dispute. Learn the practicalities involved, and what to expect; how to choose a mediator or service provider. How to prepare, and how to negotiate a deal that works for both sides.


  • ADR processes and Mediation;
  • What is Mediation; Basic Principles;
  • The Decision To Seek Mediation;
  • The drivers for and things that may militate against;
  • Timing; Cost implications - including the Courts current approach;
  • Seeking agreement of other parties to mediate;
  • Service providers;
  • Choosing a mediator;
  • The Mediation Agreement;
  • Procedure and common models;
  • The Role Of The Mediator;
  • the role of representative sand participants;
  • preparation and getting the best out of the process;
  • Party ownership and innovative solutions.


DMC logo white  For further information contact us for details on programme and pricing


How much does mediation training cost?

Prices fixed at £1700 + travel expenses and VAT per half day course (3 hrs)
£3000 + travel expenses and VAT per full day course


Dispute Mediation

Mediation is a practical yet sophisticated process designed to address the real issues and obstacles behind conflict in reaching a commercially viable solution.

Why mediate?   >

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